Avoid the Five Traps of Performance Measurement

Performance measurement, the foundation of supplier performance management, scorecards, and outsourcing deals, is a key to supply chain success but, like everything else, it has to be done right. That’s why I enjoyed the article on the five traps of performance measurement (subscription required) that the Harvard Business Review published late last year. If you avoid your traps, you greatly improve your chances of success. Measuring Against Yourself While you should measure against past performance and goals to insure that you’re improving, what ultimately matters is how well you’re doing against the …

Read the rest » Sourcing Innovation

Coupa Heads for the Clouds — eProcurement, T&E and Beyond (Part 1)

A few weeks back, Coupa announced their latest solution release which includes a number of enhancements and new capabilities. I had the chance to catch up with Coupa prior to the announcement and also took a closer look at their latest solution relea…

Read the rest » SpendMatters

Coupon Clipping: Extreme Savings, Hording or OCD

I’ve never been much of a coupon clipper. For one thing, I rarely see coupons for the things I buy. When I do, they either expire before I use them, or — if I remember having clipped them — I can’t find the coupon when I need it. And more important…

Read the rest » SpendMatters

AMR Answers Top-of-Mind Questions from Recent Webinar

In the recent webinar, Correcting Your Spend Vision with Visibility, Mickey North Rizza, research director with AMR Research, discussed implementing spend visibility tools to bring more spend under management, gaining competitive advantage through analytics.
During the webinar, we received three really great questions from our audience, and wanted to share Mickey’s responses covering maverick spend, data [...]

Read the rest » Supply Excellence

Even Lawyers Agree: Put Procurement “Firmly at the Core” of Outsourcing Strategy

I read the summary of a new report from down under earlier today that was not remarkable for its findings, but for its authors — a group of lawyers (at Norton Rose) who came to the same conclusion as any reasonable group of procurement or operations…

Read the rest » SpendMatters

What Level of Procurement Performance Are You At?

Last week, Pierre Mitchell of The Hackett Group asked you if you knew the difference between procurement value and procurement performance (part I and part II) over on Spend Matters and invited you to participate in a study that would help you identify where you were on your procurement journey by way of 18 value streams that range from “naive apprentice”, where you’re measuring performance at an elementary level, to “expert sorcerer”, where you’re extracting procurement value at a very advanced level. (Pierre also posted a link to a corresponding finance study that will help Hackett compile a …

Read the rest » Sourcing Innovation

Will new regulation curb outsourcing/offshoring by banks?

By Brian Smith, TPI
The Administration has proposed a set of new rules to increase regulation of the banking industry. While we don’t know what the final outcome will look like, we do know that changes will be focused on lending, bank structure, …

Read the rest » E-Sourcing Forum

Travel Tuesday: Rising to the Travel Compliance Challenge

Continuing our new ?Travel Tuesday? column, this week we’ll cover some of the travel Spend Management basics. Today, I?ll refer Spend Matters? readers to a recent Purchasing Magazine study that provides a useful state of the market when it comes to t…

Read the rest » SpendMatters

Iasta honored with 4 honoree’s as 2010 “Pro’s to Know”

Supply & Demand Chain Executive Magazine, the executive’s user manual for successful supply and demand chain transformation, this week announced the tenth annual listing of Pros to Know in the Supply Chain Industry.
The Pros to Know is a list…

Read the rest » E-Sourcing Forum

The Gartner Tragic Quadrant for Strategic Sourcing Application Suites, Part II

As I noted in yesterday’s post, while the Quadrant wasn’t all bad, when you added up all the issues, it was more tragic than magic. And, despite the fact that one of my commenters may be right in the observation that it’s not worth the column-inches I’m going to use discussing it, I can’t let it go. Given the importance assigned to this report by the market space, which is equalled only by the Forrester Grave, I need to make sure you don’t misread any of the statements and base a bad decision on them. So, in …

Read the rest » Sourcing Innovation