Archive for the 'Supply Management Best Practices' Category

Put “Strategic” Back into your Strategic Sourcing

by Josh Dials, Solutions Consultant
Robert A. Rudzki, contributor to the Spend Matters blog, brings up a great point in a recent post.  “’Strategic’ is perhaps one of the most overused (and misused) terms in business today,” he says.  “Simp…

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Supplier Performance Management (SPM): What Has Caused SPM to Be a Huge Factor in Supply Chain Management?

This is the first in a series of posts discussing the history of, business case for and strategy behind supplier performance management.
Before we can get to the end goal of creating an SPM strategy, we must understand the factors in our supply chains …

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Center-Led Procurement: Part 2

Today’s post is the second on Center Led Procurement. In these next few paragraphs, I would like to examine the benefits of center led procurement.
Center Led Procurement: What does it mean and what does it look like?
A center-led model of procuremen…

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Building Supplier Outreach Strategies

Incumbent and new suppliers can sometimes be reluctant with a reverse auction. The most important advice to remember when dealing with these types of supplier situations is: communicate, communicate, and communicate.
This point cannot be stressed enoug…

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Spend Analysis – To UNSPSC or NOT UNSPSC

UNSPSC coding is great for numerous industries, but it seems that there is a void in the coding structure when it comes to large financial institutions.  I recently held discussions with several directors of sourcing from large insurance and finance c…

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A fresh look at Supply Chain Management

Last month I met with Reuben Slone, a highly respected supply chain executive with OfficeMax.  During the meeting, we had extended discussion of the effort that it takes to publish a book such as the one he just released through the Harvard Business P…

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Why the Price Might be Too Good

by Dr. David Howie, Director, TPI
Winning bidders in auctions often experience buyer’s remorse, a gnawing sense that they have paid too much for something that they don’t need and perhaps no longer want. Something similar can happen in reverse when…

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Important elements to know and utilize when sourcing legal services

OGCs everywhere are finding that their budgets are not immune to the economic downtown. Concurrently, the evaporation of hundreds of millions of dollars in “deal” fees on Wall Street has many of the law firms scrambling for new business in …

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Five Easy Steps to More Effective Contact Center Performance Measures

By John Magliocca, Senior Advisor, TPI
“You can improve what you can measure” is an adage many contact center managers strive to realize. But while data collection and reporting systems are critical contact center tools, access to statistics alone …

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Do You Know Where Your Print Dollars Are Going?

By: Cherryl Jostad
Does your company have copiers, fax machines, workgroup printers, desktop printers, and multi-function devices?  Are some of these devices connected to the network, and some not?  Are some leased and some owned?  Do the lease term…

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