by: Bill Huber, Director, CFO Services
I recently had the opportunity to chat with Cognizant’s Ramesh Gudalur, Head, Global BPO, and Paul Roehrig, Director of Strategy for Cloud Business Solutions, regarding the implications of Cloud Computing for BP…
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By: Jim Kane
Healthcare providers have an opportunity to take advantage of new, advanced technology in cloud computing. Given the heavy industry regulation, it is important for health professionals to determine if cloud computing can provide them a s…
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The Senate bill that would overhaul U.S. financial regulations at a level not seen since the 1930’s. The legislation proposes to close holes in regulation and curtail some trading practices that many believe led to the 2008 crisis in the financial ma…
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A recent report from U of T, Georgia Southern, the Cranfield School of Management, and the IACCM titled on Unpacking Oliver: Ten Lessons to Improve Collaborative Outsourcing that was based on the Nobel Prize winning work of Oliver Williamson had ten great tips for successful outsourcing. The following five are particularly relevant: Outsourcing is a continuum, not a destination To Outsource or Not to Outsource is an eternal question that never has a final “yes” or “no” answer. It’s a never ending trade-off …
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Robert Van Brederode of Ryan (a tax strategy firm that is an Ariba partner) shared his insights into the opportunity and risk posed by VAT at Ariba LIVE in Amsterdam. Robert recommends that companies look beyond income tax since there is “too much money involved” in VAT and customs duties to ignore them.
Justin Fogarty is [...]
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A recent article in Logistics Management contained 6 Network Redesign Tips designed to help you reduce distribution costs. The following three tips are particularly relevant regardless of the type of supply chain you operate: Being Green Can Bring More Green If it’s truly green, it saves you money. If a solution that purports to be green increases costs, then you can be sure it’s another example of greenwashing, because truly green solutions reduce the requirements for energy, water, and other natural resources, which ultimately …
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… but there’s also risk as well. In fact, I’d say the risk is as big as the opportunity presented in this Global Services article on the globalization of R&D and Product Development which claims that there is a tremendous opportunity for growth based on the fact that only 5% of current R&D spend is based on outsourced partnerships. While it is true that the average small to mid-sized software product company will continue to be faced with cost pressures and increased revenue expectations, that headcount in other economies like China, India, Poland, and Russia are …
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By Steven Hall
How do I work with the Service Provider? Should I interview the offshore resources? What are SLAs? What can I do to improve quality? These are questions we hear repeatedly from our customers. In response, we’ve developed a series of wo…
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by Dinesh Goel
If you think of general business process services trends, it is no different from using vendors for several other goods and services to run an enterprise. These may range from mail/courier services and car rentals to facilities managemen…
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Over on Horses for Sources, Phil Fersht recently ran a great piece on practical outsourcing tips over a pint which contained advice from George Kimball that is definitely worth your time. The article contained nine essential tips for first-time buyers which can determine the difference between success and failure, including these too-often overlooked tips: Get good advice. Don’t try to do it all in-house, and, definitely, don’t just “turn it over to the experts”. No outside advisor will know your business as well as …
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