Want a Turnaround? Start With Your Workforce

I enjoyed this recent article in Industry Week on the Miller Centrifugal Casting Comeback from revenues of 8M in 2003 to 22M in 2008 because it highlighted the key elements of a successful turnaround: your people. According to MCC, five key structural supports were required to achieve the turnaround, with the first two being workforce morale and employee satisfaction. In other words, it had to put the people who would ultimately be effecting the turnaround first. MCCs secrets of a turnaround? They are: Workforce Morale MCC starting treating its workforce ...